How we protect and use your personal information
Privacy Policy
Last Updated: 22 September 2025
Welcome to Slateweave Ltd. We are committed to protecting and respecting your privacy. Our mission is to build high-performance lead generation assets for UK small businesses, and that begins with trust and transparency.
This policy explains how we collect, use, and protect any personal information you provide to us when you use our website (slateweave.co.uk) or inquire about our services.
Who We Are (The Data Controller)
Company Name: Slateweave Ltd
Company Registration Number: [Your Company Number]
Registered Office Address: [Your Registered Address]
Contact Email: hello@slateweave.co.uk
The Personal Data We Collect
We collect information in the following ways:
A. Information You Give Us Directly
Contact & Inquiry Data: When you fill out our contact or proposal forms, we collect your full name, email address, phone number, company name, and the contents of your message.
Client & Business Data: If we proceed to a proposal and project, we will collect information necessary to deliver our services, including business goals, project requirements, and billing information.
B. Information We Collect Automatically
Technical & Usage Data: When you visit our website, we may automatically collect technical information, including your IP address, browser type and version, device information, and data about how you use our site (e.g., which pages you visit and for how long). This information is primarily collected using cookies.
How We Use Your Data and Our Lawful Basis
We only use your personal data when the law allows us to. Below, we outline the purposes for which we use your data and the legal basis we rely on for each activity.
| Purpose of Processing | Types of Data Used | Lawful Basis under UK GDPR |
|---|---|---|
| To respond to your inquiries and create a service proposal. | Contact & Inquiry Data | To take steps at your request before entering into a contract. |
| To set up your project and deliver our contracted services. | Client & Business Data | For the performance of our contract with you. |
| To manage our client relationship, including billing and support. | Client & Business Data | For the performance of our contract and for our legitimate interests (to run our business effectively). |
| To monitor, secure, and improve our website and services. | Technical & Usage Data | For our legitimate interests (to ensure our website is secure, functional, and provides a good user experience). |
| To comply with our legal and financial obligations. | Client & Business Data | To comply with a legal obligation (e.g., for tax and accounting purposes). |
Data Sharing and Third Parties
We do not sell your personal data. We only share it with trusted third-party service providers when necessary to run our business and deliver our services. These include:
Hosting & Deployment Providers: We use Vercel to host our website, ensuring world-class performance and security.
Form Submission Services: Secure services like Tally or Formspree handle our contact form submissions.
Content Management Systems (CMS): We may use headless CMS providers like Storyblok or Sanity to manage website content.
We have agreements in place with these providers to ensure they protect your data to the same high standards we do.
International Data Transfers
Some of our third-party providers are based outside the United Kingdom (UK). When we transfer your personal data to these providers (e.g., in the USA), we ensure it is protected by law.
We do this by relying on legal safeguards such as:
Adequacy Decisions: We transfer data to countries that the UK government has deemed to provide an adequate level of data protection.
Appropriate Safeguards: Where an adequacy decision is not in place, we use legal contracts like the UK's International Data Transfer Agreement (IDTA) to ensure your data receives the same protection as it does in the UK.
Data Security
Data security is a core part of our "Fortress-Like Security" promise. We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or alteration. Our use of static website architecture inherently reduces security risks by eliminating complex databases and vulnerable plugins.
Data Retention
We will only keep your personal data for as long as is necessary for the purpose for which it was collected. Our retention periods are:
Inquiry Data (non-clients): We retain this data for 24 months after our last communication with you.
Client & Project Data: We retain this data for 7 years after the conclusion of our project to comply with our legal and financial obligations (e.g., for HMRC tax purposes).
After these periods, your personal data will be securely deleted.
Your Data Protection Rights
Under UK data protection law, you have the following rights over your personal data:
The right to be informed: To know how we are using your data (which is the purpose of this policy).
The right of access: To request a copy of the personal data we hold about you.
The right to rectification: To request that we correct any inaccurate or incomplete data.
The right to erasure: To request that we delete your personal data from our records ("the right to be forgotten").
The right to restrict processing: To limit the way we use your data in certain circumstances.
The right to data portability: To receive your data in a common format and transfer it to another organisation.
The right to object: To object to us processing your data for certain purposes (e.g., for direct marketing).
To exercise any of these rights, please contact us at hello@slateweave.co.uk.
Cookies and Tracking Technologies
Our website uses cookies to improve performance, analyse traffic, and ensure functionality. Cookies are small text files placed on your device. Some are essential for the site to work, while others are used for analytics.
We will ask for your consent before placing any non-essential cookies on your device. For full details on the cookies we use and to manage your preferences, please see our Cookie Policy.
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@slateweave.co.uk.
You also have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO).
Helpline: 0303 123 1113
Changes to This Privacy Policy
We may update this policy from time to time. The "Last Updated" date at the top of this page indicates when it was last revised. We recommend you review this page periodically to stay informed.
Questions About Your Data?
We're committed to transparency and protecting your privacy. If you have any questions about this policy or how we handle your data, please don't hesitate to get in touch.
Contact Us